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CONVERSATIONAL USER INTERFACES

THE BIGGEST TRANSFORMATION IN HEALTHCARE SINCE STONE AGE #1

Conversational User Interfaces: more intuitive, more accessible, more efficient

A recent research shows that 75 % of time spent on smartphones is done on chatting and messaging platforms. This means that software based on CUI would be consumers’ natural choice for tackling different issues. New technological solutions allow it to be cross-platform (no matter if you prefer to communicate through Messenger, WhatsApp or Telegraph) and easily integrated with outside services like social media platforms (careful about data privacy). It can even run in the text message window. Most important: it comes with one screen convenience. As apps are getting more complicated every day, consumers get tired with going through various screens to book a table in a restaurant. But can they work in health care, too? We’ve decided to check.

Learn more about Conversational Interfaces:

Go to CUI page.

Or read our latest reports for more insights.

PATIENT EXPERIENCE

THE BIGGEST TRANSFORMATION IN HEALTHCARE SINCE STONE AGE #2

Digital transformation in healthcare is going mainstream, promising higher quality of care at a lower cost for all. And right on time, as only two years ago World Health Organization calculated the cost of not taking action to address the spread of noncommunicable diseases - 7 trillion dollars in 20 years. Telemedicine allows for a cheaper infrastructure of medical consultations, connected hardware means remote monitoring 24/7 and big data helps researchers find patterns in the spread of diseases and better target preventive activities.

But the biggest change happened in relation to the model of patient relations, as the digital transformation of healthcare turned patients from passive beneficiaries into active decision makers. With the noncommunicable diseases epidemics that no one seems to know how to contain the more engaged they are, the better for early prevention. Building Patient Experience is no longer just an option, it’s an essential element of the healthcare strategy.

Learn more about Patient Experience:

Go to Patient Experience page.

Or read our latest reports for more insights.

NEWSROOM

ABOUT

mission

Healthy Culture Action Tank is an independent non-profit research organization focused on digital transformation in healthcare. Our mission is to educate on health as our most important long-term investment.

Our methodology is based on three elements: grounded theory, big data analysis and Health 2020 framework. Grounded Theory - the base of all our research. We look for patterns on how communication inside groups and between them impacts (un)healthy habits on individuals an based on the outcomes we draft strategies regarding how can we reverse the process to spread healthy culture instead. Big Data Analysis - we analyse computer-mediated communication (using bot qualitative and quantitative approach) as it's embedded in our everyday life and its role in creating and strengthening communities. Health 2020 - we are guided in all of our activities by the new European health policy framework defined by WHO. We mainly focus on two of four priority areas: the life-course approach to healthy living and creating supportive environments and resilient communities.

contact

INFO[AT]HEALTHACTIONTANK.ORG

Health Action Tank