WHY IT MATTERS

PSYCHO-SOCIOLOGICAL IMPACT OF AAIS ON PATIENTS: A MAJOR SAFETY ISSUE

data

Technology is a dominant part of our lives, shaping our worldviews and behaviours that have crucial impact on our health choices.

habits

It's like a new social group but unlike ever before we'll all be interconnecting with it.

ethics

Big disruption: traditional social norms do not apply. And we need new safety measures in their place.

YOU HAD ME AT HELLO

Working on the safety of Autonomous and Intelligent Systems in healthcare #shareHEALTH

NEW SOCIAL GROUP

THE BIGGEST TRANSFORMATION IN HEALTHCARE

Friend or foe? We need to set new social rules for H2M relations.
Traditional communication between humans and robots was based on simplified, regulated symbols - an artificial communication system between two languages: human and software’s. The current H2M communication is gradually becoming based on our full, natural human communication system. This means that to us they’re becoming part of our normal social interactions – we turn to them when we’re lonely or need advice. Often they’re becoming our sole point of contact, esp. when we feel shame like in case of health issues. The discussion that already started is focused on the design, most often forgetting the issues of safety that uncontrolled or over controlled communication brings.
Regardless the popular discussion on wheter we should grant citizen rights to intelligent robots, to what extend and on whose responsibility we're advocating for the much more pressing need - regulating the mass-scale psycho-sociological impact of these technologies on patients and wider population.
Learn more about H2R relations:
Check our research on NLU.
Read our whitepaper on AAIS.

SAFETY BY DESIGN

MANAGING THE PSYCHO-SOCIOLOGICAL IMPACT OF HEALTHTECH

Digital transformation in healthcare is going mainstream, promising higher quality of care at a lower cost for all. And right on time, as only two years ago World Health Organization calculated the cost of not taking action to address the spread of noncommunicable diseases - 7 trillion dollars in 20 years. Telemedicine allows for a cheaper infrastructure of medical consultations, connected hardware means remote monitoring 24/7 and big data helps researchers find patterns in the spread of diseases and better target preventive activities.

Yet, the biggest challenge is not the access to affordable, high quality healthcare.It's ensuring patient safety. As the digital transformation of healthcare turned patients from passive beneficiaries into active decision makers, they're more vulnerable to unethical practices.
Recommended resources:
Learn more about Patient Experience:
 

NEWSROOM

Automated Health Assistants News

ABOUT

mission

Health Action Tank is an independent non-profit research organization focused on digital transformation in healthcare. It’s role is to provide actionable insights on the psycho-sociological impact of healthcare technologies before they become mainstream challenges.

HACT's recent projects include:

1. Leading research on AaIS safety: - guide to ethical data management for Stanford's Market for Good (currently: Digital Impact) - joint research with IBM on human behaviors in contacts with automated health services

2. Participation in interdisciplinary international research projects on healthcare digitalization: - The Digital Health Society coordinated by European Connected Health Alliance (EU) - The Health Story Project by Health Information Management Systems Society (US)

3. Advocacy – policy & industry best practices: - giving feedback to international initiatives (EU) - giving feedback to industry best practices (e.g. IEEE)

4. Ambassadorship of health tech initiatives (e.g. Health IT Week)

 

contact

INFO[AT]HEALTHACTIONTANK.ORG

MEMBER OF